Information we collect
We may collect account details, contact information, order data, payment references, device metadata, and support communications needed to operate and secure the platform.
How we use information
- To provide storefront, checkout, reporting, and account features.
- To detect fraud, abuse, and policy violations.
- To improve reliability, performance, and customer support.
Data sharing
Storium does not sell personal data. We share data only with infrastructure and payment service providers, legal authorities when required, and internal moderation/security teams.
Data retention
We retain data as long as needed to deliver services, comply with legal obligations, and resolve disputes. Retention windows can vary based on account activity and law.
Your rights
You can request access, correction, or deletion of eligible personal data by contacting support. We may verify identity before processing requests.
Security
We use administrative and technical safeguards to protect information. No method of transmission or storage is perfectly secure, but we continuously improve our controls.
Contact
For privacy questions, please use the Contact page and include enough detail for verification and resolution.